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As a long time customer I convinced my wife to rely directly upon Godiva and their website to order and ship products to her family for birthdays, holidays, etc.. Today 12/7 I was informed by my wife that her order, placed on 11/11/2017, for chocolate cordial cherries...
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#1143959
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I placed an Order on 10-26-2017, for my weeding anniversary which is on 10-31-2017, The expected delivery date was between the 29 and the first, which I thought was perfect; well it turns out the order was not shipped until 10-30-2017 which would make it impossible for...
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2.0
I liked
  • On site service
I didn't like
  • Customer service
#1123959
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i was watching one of godiva candy commercials and i have to admit that the candy looked so rich and chocolate was just flowing i was just setting their wondering why would they put an white model with chocolate candy it did not make sense personally i felt that an...
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1.0
I liked
  • Taste
#1121490
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Godiva - Really expensive garbage, right to the trash!

Godiva
#1144891
1.4
Details
I haven't had Godiva before. I spent a pretty penny on the ultimate dessert truffles. They were horrible!! I tried to like them. I did. They're.... Just.... Awful. I've had better chocolate from the dollar store. I can't believe people eat this.
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Godiva - Fake!, Cheap!

Godiva
#1119497
Simple!,See's is the Freshest, Most Natural, non changing candy!!!!!! Real ingredients!, Yep!, the BEST EVER!!
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Godiva - Stale chocolate

Godiva
#1101359
1.9
Details
Purchased truffles from a Godiva store at quakerbridge mall The chocolate was old and customer service was no help.I was a long time customer but I will never buy Godiva again.
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Godiva - Horrible staff toll free number. Horrible chocolates!

Godiva
#1060510
1.0
Details
I went into my local, gables Florida, godiva,i bought $200 dollars worth of gift chocolates for my daughter. So then i as a mother tried it. Shes 25 she tried it,they were horrible quality. Neve again. Then the toll free number doesnt care. So f*** godiva!
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Website
I ordered a $52.00 box of chocolates for my wife's birthday. The order was placed before their cutoff time and was to be shipped out that same day for delivery the next day. They didn't process the order the same day and the tracking number they gave me was not valid....
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I didn't like
  • Customer service person needs a new job
  • Ordering fullfillment sucked
#1093795
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When I visited Godiva.com the company presented a large graphic banner that said, plainly, that I would receive 10% off my next order if I provide my email address in the box provided and click Submit and then use the promo code given. That's exactly what I did. But...
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2.8
I didn't like
  • Being deceived by a bait-and-switch pricing strategy
#1014597
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Purchased a box of Godiva chocolate "Nut and Caramel Assortment" from NetCost in Manalapan NJ. Purchased date was 2/14/2017 Stamped on box "Best Before 2017 APR" Lot 10363 SKY 9113. Chocolate definitely did not taste fresh and some pieces looked old. Store refused to...
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1.0
I didn't like
  • Purchased product not fresh
#1008333
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we were visiting NY this year with the family and as usual i go straight to godiva for my hot chocolate. When i went to pay the cashier with a terrible bad face ask me WHAT ELSE??. i said mmm, thats it thank you, then he offer me me some macaroon which they having a...
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#992674
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I'm very disappointed with Godiva discontinuing their maple walnut truffles. It's been over 3 years since they've sold them, and I used to buy them a lot. I even wrote to them just to receive a cold and thoughtless response. Why take away what comsumers want and are...
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3.1
#955128
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What a rip off! Godiva is out to burn people for their hard earned money. I placed an order for a chocolate delivery to a friend. This friend has a full time job, so she was not home to received the delivery. The shipment was coming via Fed Ex, which I was NEVER...
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#947884
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I entered the King of Prussia store around 8pm to purchase some candies. The sales associate was standing by the entrance way (door to the store). I questioned her as to whether the store was closing and she stated "no." It was on a Wednesday night because I was going...
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Anonymous
Anonymous

You're just *** to run into the door and obviously need new glasses.

Anonymous
Anonymous

This company sucks. They lie to their employees. The upper management is terrible. Erika Arieas is the worst district manager ever. How she has a job when she lies cheats a...

#849058
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