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Godiva - Horrible staff toll free number. Horrible chocolates!

I went into my local, gables Florida, godiva,i bought $200 dollars worth of gift chocolates for my daughter. So then i as a mother tried it. Shes 25 she tried it,they were horrible quality. Neve again. Then the toll free number doesnt care. So f*** godiva!
1.0
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Exchange, Refund and Cancellation Policy
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Website
#1060510
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When I visited Godiva.com the company presented a large graphic banner that said, plainly, that I would receive 10% off my next order if I provide my email address in the box provided and click Submit and then use the promo code given. That's exactly what I did. But...
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2.8
I didn't like
  • Being deceived by a bait-and-switch pricing strategy
#1014597
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Godiva Customer Care Review

I have been trying to get a catalogue since I have moved. It has been since September. Rude boss and people on phone could care less!
1.0
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Website
#1012235
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Purchased a box of Godiva chocolate "Nut and Caramel Assortment" from NetCost in Manalapan NJ. Purchased date was 2/14/2017 Stamped on box "Best Before 2017 APR" Lot 10363 SKY 9113. Chocolate definitely did not taste fresh and some pieces looked old. Store refused to...
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1.0
I didn't like
  • Purchased product not fresh
#1008333
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we were visiting NY this year with the family and as usual i go straight to godiva for my hot chocolate. When i went to pay the cashier with a terrible bad face ask me WHAT ELSE??. i said mmm, thats it thank you, then he offer me me some macaroon which they having a...
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#992674
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Godiva - Assorted Truffles Chocolate Review

Godiva - Assorted Truffles Chocolate Review
Godiva - Assorted Truffles Chocolate Review
Palais Royal sold your star assorted truffles; lot: 24361. Could not find an expiration date on the box. Bought some of your candy, in Bay city, TX today, but they were so flat and dried out. I do not want them to ruin your good name if they are caring and representing your company. Sincerely, Lynn Hewitt
5.0
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Product or Service Quality
#984676
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I'm very disappointed with Godiva discontinuing their maple walnut truffles. It's been over 3 years since they've sold them, and I used to buy them a lot. I even wrote to them just to receive a cold and thoughtless response. Why take away what comsumers want and are...
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3.1
#955128
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What a rip off! Godiva is out to burn people for their hard earned money. I placed an order for a chocolate delivery to a friend. This friend has a full time job, so she was not home to received the delivery. The shipment was coming via Fed Ex, which I was NEVER...
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#947884
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Delivery Service Review

I ordered birthday chocolates for my aunt. I'm an only niece and the only one she has. Godiva failed to send the gift to her on time. It was a week late! When I made them aware they sent it out over night but that DID Not make up for missing her birthday!
4.0
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Website
#926450
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Godiva Chocolate Review

I can consider my self as a big fan for Godiva chocolates, buying for every occasions to celebrate, as gifts etc ... But recently I learn Godiva is GMO and I'm very disappointed I wish the new owner From Turkey change all this GMO inside to still enjoying the chocolates with friend and family.
5.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#916622
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