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Godiva Extra Dark Chocolate Review from Bangalore, Karnataka
Godiva Extra Dark Chocolate Review from Bangalore, Karnataka
Godiva Extra Dark Chocolate Review from Bangalore, Karnataka
Godiva Extra Dark Chocolate Review from Bangalore, Karnataka
I visited Europe in May and bought Godiva dark chocolates in Belgium. I was told that they are the best chocolates , but to my utter shock when I opened the wrapper back home , I found it was infested with wormd . How does the company has explain the standard of their...
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angrycoustomer
angrycoustomer

you must work at a indian chocolate company

Anonymous
Anonymous

"SujathaRamesh" nice name bud... bet your one of those dirty bag eyed cheapskate scammers you call indians? Take your punjab touch back to curry land.... scam artist *** indi...

#678180
Reply to reviews
I purchased a Godiva Chocolate 165g worth $48 in the outlet at Changi Airport Terminal 1. (Opposite Burger King) and they had a Free box of chocolates with every purchase. When I asked for a refund within 10 minutes of the purchase. and they insisted they could not...
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2.5
I didn't like
  • Customer care
  • Customer assistance
  • Service
#619160
Reply to reviews
I received a gift basket of Godiva chocolates for Christmas. When I bit into a caramel, I was overwhelmed by a chemical taste. I smelled the basket, and it smelled identical to the taste--very similar to paint or wood stain. I emailed Godiva, thinking they should...
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2.0
I liked
  • Answered email quickly
I didn't like
  • Bad chocolates not replaced
#585560
Reply to reviews
I thought VIP membership is a loyalty programme that aims at customer retention, but it wasn't the case for Godiva HK, at least not anymore. I had a terrible experience with Godiva membership, which I entered since April 2011. The membership initially lasts for 3...
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#511294
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They had an offer for $70 in free chocolate if I purchased $500 worth for XMas gifts for my company. They proceeded to send their certificates to me after I had purchased with an email that was flagged by gmail as SPAM. When I realized 1 week later that I had not...
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Anonymous
Anonymous

It's not Godiva's fault that your email provider flagged it as spam. And how do they know you're telling the truth? Anyone could have expired rewards, then use that excuse. ...

Fayette, Iowa
#475069
Reply to reviews
I walked in to make a quick purchase of chocolate covered strawberries at Godiva on 41 st street and Broadway one Monday morning and what I seen behind that door leading to the back was ceiling high trash stored with chocolates and fruits on the floor. Horrified at...
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#473392
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Ordered two gifts and the same time; they went to the wrong recipients. That is, what was delivered did not match the invoice. Godiva refused to correct the situation, either by refund or reshipping. I received this email: " Dear Customer, Thank you for your email...
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#407009
Reply to reviews
Just contacted Godiva's "chat" customer service line and spoke with Garrett. I told him that I recently retired, after 35 years of teaching, and received a box of "biscuits" from one of my colleagues. I also told him that I suffer from migraines and cannot...
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#370946
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High end my butt!! My husband, I and my daughter went into Oakbrook Godiva Boutique right as it opened about 3 weeks ago. They had a sample tray out on the counter so we all tried a piece. The RUDE employee from behind the counter snatches up the tray and takes it and...
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Anonymous
Anonymous

Do actually ever buy their candy? Sounds to me you all walked in to get free candy and all of you taking a piece as if someone came up and offered it to you is tacky. Most co...

Anonymous
Anonymous

Get over yourself. One less customer won't hurt Godiva!

#301138
Reply to reviews

Godiva Dark Truffles Chocolate Review

Godiva
#845454
3.3
Details
Just opened a Mother's Day present from my husband , which was a box of dark chocolate truffles. 2 were missing from the sealed box. Guess they don't have any checking of their $50 boxes before sealing and wrapping!
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Godiva Cashier Review

Godiva
#836129
3.0
Details
The lady at the register at town center mall was so rude and she yelled at me and she slammed my chocolate down on the table she didn't even hand it to me and was ignoring me and my questions terrible service the one making the shakes was very nice though. This happened 4/25/16 at 5.00 pm
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Customer service
Product or Service Quality
Staff

Godiva 9 Pieces Holiday Chocolate Gift Box Review

Godiva
#761250
5.0
Details
Just purchased $20 holiday assortment. So disappointed.. Very poor value. several tiny wafers included in count. I expect to pay for the quality of Godiva, but this box was a rip off !
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Diversity of Products or Services
Product or Service Quality

Godiva Customer Care Review

Godiva
#701434
1.0
Details
I visited Europe last May and bought Godiva dark chocolates in Belgium . To my utter shock when I opened the chocolates back home , it was swarming with worms , in spite of taking sufficient care . Mail to the customer care proved useless . Can justice be given to me . SujathaRamesh.
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Product or Service Quality

Staff Review

Godiva
#633582
1.0
Details
I had a very bad experience with godiva in 2014 at the TFWA and their staff c.s. lam. See http://thetravellinggourmet.wordpress.com for the whole story
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Diversity of Products or Services
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Staff Review

Godiva
#558464
2.0
Details
I was in Godiva store in southshore mall a week ago. While I was waiting in line to purchase my favorite icecream, I saw one staff counting money within 3 inches of the cones !! I was shocked ! This is not an icecream farm or a local convenience store, I pay $6 for a cone and eat tons of dirt and virus from money ?! She needs to be trained !!
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Customer service
Website

Company Policy Review

Godiva
#499472
I actually worked for the company. I had a woman come in with her daughter, and the daughter who was under 18 had a reward card with us. I let it slide because it was her birthday month which means she got a $10 gift card from us. Since Godiva changed its policies in April, customers who haven't been spending with us in the last year had their free piece benefit deactivated, which was the case with this mother and her daughter. Not being able to...
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