I entered the King of Prussia store around 8pm to purchase some candies. The sales associate was standing by the entrance way (door to the store). I questioned her as to whether the store was closing and she stated "no." It was on a Wednesday night because I was going...Read more
Godiva Dark Truffles Chocolate Review
Just opened a Mother's Day present from my husband , which was a box of dark chocolate truffles. 2 were missing from the sealed box. Guess they don't have any checking of their $50 boxes before sealing and wrapping!
Kings Point, Florida
I was in the willow grove mall over the weekend and I went to Godiva for an anniversary gift and when I went in I overheard a conversation between I believe the manager and an employee and the manager said, "I would never eat anything we sell here!" The employee then...Read more
Godiva Cashier Review
The lady at the register at town center mall was so rude and she yelled at me and she slammed my chocolate down on the table she didn't even hand it to me and was ignoring me and my questions terrible service the one making the shakes was very nice though. This happened 4/25/16 at 5.00 pm
This product hasI high fructose /cornsyrup which are loaded with harmful sugar/TRUFFLES.or THE Drk chocolate almonds were in a small amount for the price paid. I am not very satisfied, in working in the retail industry for almost 15 years, until I decided to return to...Read more
Godiva 9 Pieces Holiday Chocolate Gift Box Review
Just purchased $20 holiday assortment. So disappointed.. Very poor value. several tiny wafers included in count. I expect to pay for the quality of Godiva, but this box was a rip off !
Hi, these baskets and arrangements are a total rip-off. Inside a beautiful reindeer arrangement were lots of packages and boxes marked Godiva. We were so excited. When unwrapped, this what was inside: 5 wrapped truffle candies, 1 chocolate graham cracker, l...Read more
GOOD EVENING, I HAD JUST FINISHED SENDING CHRISTMAS GIFTS OVER THE PHONE WITH GODIVA. YOUR EMPLOYEE, VICTORIA, WAS EXTREMELY PROFESSIONAL AND EASY TO SPEAK WITH. --- THAT IS THE REAL REASON FOR MY E-MAIL REPLY! --- TO COMPLIMENT GODIVA ON ONE OF YOUR EMPLOYEES....Read more
I went to Beachwood Mall (located in Ohio, it is a suburb of Cleveland) Found that my old favorite chocolate shop closed, so I wandered down to Godiva. I find a sale 50% off select items. I ask the sales clerk what items and inform her I can only spend under $40.00......Read more
Godiva chocolate has the WORST customer service ever. I placed an order last night around 7 pm with standard shipping with a 25% off coupon. Today I woke up to 25% off + free shipping. I called customer service and got the run around there is nothing they can do its a...Read more
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